Privacy Policy

Effective Date: May 2025

At Aim Big Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage with our services, or communicate with us.

1. Who We Are

Aim Big Ltd
Company Number: 15592052
Registered Address: 44 Pembroke Lane, PL1 4GX
Email: hello@aimbig.co.uk
Phone: 07366465239

2. What Data We Collect

  • Name
  • Email address
  • Phone number
  • Postal address (where applicable)
  • Payment details (handled securely via third-party processors)
  • IP address and browser information
  • Information you provide through our forms or consultations
  • Session notes and information shared during coaching (with consent)

3. How We Collect Your Data

  • Fill out a contact or booking form on our website
  • Subscribe to our newsletter
  • Attend a coaching session, training, or workshop
  • Communicate with us via email or phone
  • Use or browse our website (via cookies and analytics tools)

4. How We Use Your Data

  • Provide coaching, training, or speaking services
  • Respond to enquiries or requests
  • Manage bookings and billing
  • Send newsletters and updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations

5. Legal Bases for Processing

  • Consent – for sending marketing communications
  • Contract – to fulfil our service agreement with you
  • Legal obligation – for tax or accounting purposes
  • Legitimate interests – to improve our services and maintain relationships

6. Sharing Your Data

We do not sell or trade your personal data. We may share it with trusted third parties such as:

  • Payment providers
  • Email marketing platforms
  • Scheduling tools
  • Legal and professional advisors

Data may be transferred outside the UK if our service providers operate internationally.

7. Data Retention

  • Client records: Up to 7 years (for professional and tax reasons)
  • Mailing list data: Until you unsubscribe
  • Enquiries: 1 year after last contact

8. Your Rights

Under UK data protection law, you have rights to:

  • Access the data we hold about you
  • Correct or update your information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Website: https://www.ico.org.uk

9. Cookies

Our website uses cookies to improve your experience. For more details, please see our [Cookie Policy].

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website, with the effective date shown at the top.

Contact Us

Data Controller: Aim Big Ltd
Email: hello@aimbig.co.uk
Phone: 07366465239